Prompt, Proactive & Engaging Live Chat Support for Your Business
HOW VPhelp LIVE CHAT WORKS?
Signup and get started in minutes. You’ll be contacted by our executive and you can provide us your website details and instructions on how you would like us to manage your live chat.
We’ll take care of all the heavy lifting by getting live chat set up on your website, if you don’t have it installed already. We’ll begin engaging your website’s visitors within 48 hours of you signing up to our service.
Sit back and relax while our team acquires leads from your website and delivers their details straight to your inbox. Receive a report detailing how many leads were generated through live chat each month.
YOUR VERY OWN VPhelp LIVE CHAT TEAM
We’ll take care of your business live chat so you can focus on growing your business.
24/7 Chat Services
A spontaneous & informative Live chat support boosts visitors trust in your business, in turn it gets you more business and returning customers.
We engage all visitors from your multiple sites with same proficiency to convert visitors in paying customers. We make them all feel cared with our prompt response.
We will work with you in your objective to reach your marketing target and in increasing your site’s visitors for more conversions.
Proactive Chat Agents
As soon as a visitor comes to your site, he’d be prompted to chat with us for help & support. This helps in converting a visitor into a prospective paying customer.
Live chat reduces the number of cart abandonment on your online store, thus increasing your sales.
Our chat is mobile friendly, so your customers can get in touch with our agents anytime using any device.
Serving customers with real time solutions of VPhelp live chat
Beyond the Script
Scripted messages are undoubtedly very effective in providing live chat agents with the right things to say during sessions. These canned messages are created to provide answers to expect and possible questions. But what if an agent encounters a query that is not included in the list? Our agents have no problem dealing with unexpected issues as they can provide customized solutions and troubleshooting assistance.
We understand how it is important it is for you to convert your website visitors into paying loyal customers. In order to help you on that objective, we can assure you that our agents have effective language skills and communication style that would entice your customers to keep coming back for your services. Your increased online traffic conversion rate is our goal as much as yours.
By providing personalized service, our chat support agents are able to know what your customers need. We also get analytical reports that let us know what keywords your customers use in reaching your website. Additionally, we get other important information like pages they browsed and the links they clicked. With these useful details, we are able to help in optimizing your website.
The main purpose of live chat support is to provide people with instant and helpful assistance. It’s all about being there to talk in real-time when the customer is in need. That is why you can rest assured that your customers are treated with complete, effective, timely, personalized, and accurate technical and non-technical support services at all times.
Our live chat support agents are not just skilled at providing the right answers and troubleshooting solutions. They are also compassionate enough to make sure that your customers are treated right, even if our agents are handling two or more sessions at a time. By being able to multitask, we give you the chance to save on cost while getting the best service.
One of our most effective features is the chat history app. This feature allows us to handle your customers’ issues without them having to keep repeating what they called us for. With this special customer service features, your customers can feel free to talk to us wherever they are, even when they have to call us from work. They do not have to worry about being overheard by anyone when they are reporting issues.
NEED A CUSTOM PRICING FOR YOUR CHAT NEEDS?
If your website traffic does not fit any of the above plans or you have a specific task for our chat team, please feel free to contact us for a custom quote.
What our customers are saying...
"We were skeptical that it would make much of a difference in our on-line applications; but with a very competitive price and a simple concept of giving potential customers a “live” person on-line to speak with, we decided to give it a try. The immediate response was incredible!"
Aaron Smith - CEO
"VPhelp Live Chat is an amazing operational solution for our website. Their Live Chat Team's continued focus on customer service and our visitors questions answered immediately. We are lucky to have found this service and continue to recommend VPhelp Live Chat to colleagues."
Kevin Miller- Vice President